Why a pdf file wont download

Document and choose Delete ; make sure that you have the correct key, and click Yes on any prompts. For instructions, see the documentation that came with the web server, or see this Microsoft support article.

Legal Notices Online Privacy Policy. Troubleshoot viewing PDF files on the web Search. Adobe Acrobat User Guide. Select an article: Select an article:. Common symptoms when you can't view a PDF on the web:. Please exit and try again. Update Reader or Acrobat. Open Reader or Acrobat. Acrobat 9 and earlier : If a new update is available it installs automatically.

Acrobat DC: Continue to the next step. When the Updater dialog box appears, click Download. PDF solutions. Refresh or reload the page. Often, just refreshing the page in your browser allows the PDF to load fully.

Hold down the Shift key and press the Refresh or Reload button in the browser. Try to view a different PDF. Try to view a PDF on your hard drive. Click Browse. Locate a PDF on your computer, select it, and then click Open.

Browser and browser-settings solutions. Use a different web browser. Switch to Compatibility View Internet Explorer. Restart your computer and try opening the PDF again. Firefox Clear All History dialog box lets you delete only the browser cache. For instructions on clearing the browser cache, refer to these articles: Firefox: Delete browsing, search, and download history Chrome: Delete your cache, history, and other browser data Internet Explorer 8 through 11 : Viewing and deleting your browser history Internet Explorer 7 : Delete webpage history.

Try resetting the display preference in your browser to clear up the viewing issue. From the list at left, select Internet. Try to open the PDF again from the website. This procedure applies only to Windows Vista users with Internet Explorer 9 or earlier. To make sure you're using a bit version of Internet Explorer, follow these steps:. If you see "bit Edition" next to the version, then go on to step 2. Reader and Acrobat solutions. Repair Reader or Acrobat.

Repair from within Reader or Acrobat. Repair using Control Panel Windows. Close Reader or Acrobat. Do one of the following in Control Panel, depending on your version of Windows:.

In the list of programs, select Adobe Reader or Adobe Acrobat. Click Change and follow the instructions to repair the application. When the process is complete, click Finish. Advanced solutions.

Make sure that the Adobe PDF browser add-on is enabled. Under Add-on Types, select Toolbars and Extensions. In the Show menu, choose All add-ons. Click the Enable button. Disable turns off the add-on so it does not open PDFs in the browser. Make sure that the Adobe PDF browser add-on nppdf In the Firefox address bar, type about:plugins. Scroll down to a section named Adobe Acrobat. Run Acrobat or Reader in a new local administrator account. Optimize large PDF files.

Check the registry path for Acrobat or Reader Windows. Type regedit and click OK. Make sure that the Default value is set for the path where Acrobat or Reader is installed. If the above registry item doesn't exist on the system, do the following:. Back up your current Registry file:. Type a name for the file and choose the location.

For Export Range, choose All. Click Save. Restart your computer. Document registry key Windows. Repair your Acrobat or Reader installation. In Safari, they look like other PDFs. So Safari thinks they are. The site that I'm getting them from, states that they are. This used to work in Safari, from the exact same sites I'm now having the issue with. I can Export as PDF Which is my current workaround. But this isn't a great option, since it won't auto increments the file name, as Safari would normally do when you click the Download icon when viewing the PDF.

I generally don't open PDF's as I wind up saving them anyway. It may be specific to the systems the sites you are using use -- packaged software set up for certain security checks. Mar 3, AM. Mar 3, AM in response to notcloudy In response to notcloudy.

The other PDF options do work. I can view the document as Single Page or Two Pages. So it appears that Safari thinks it's a PDF. If the document is in reference to your account - then it may be a formatted printout displayed on line that you can then save to PDF.

You would have to contact one of the institutions to see if they upgraded and why have the options changed. Just an FYI -- I was downloading pdf's from a site - by right clicking and saving to a folder. Noticed it was not the same size as the site said the download was - so tried opening it on site - instead of opening it immediately popped up as download - so I downloaded it that way and the file was fine.

Mar 9, PM. Communities Get Support. Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: 1 Open Loop 1 Open Loop. Any suggestions to fix this issue is greatly appreciated.

More Less. Reply I have this question too I have this question too Me too Me too. All replies Drop Down menu. Loading page content. User profile for user: Linc Davis Linc Davis. Reply Helpful Thread reply - more options Link to this Post. No change. The PDF won't download nor will it open in Preview. I also Cleared History and Website data